Frequently Asked Questions
-
All orders are processed and shipped within 3-5 business days from our Leesport, PA studio via USPS Ground. Please allow up to 10 days for your order to arrive excluding weekends and/or national holidays.
-
Unfortunately, we do not offer express and/or overnight shipping at this time.
-
View our refund policy on our Shipping & Order Services page for details on how to make a return.
-
Fill out the form on our Contact Page to get in touch! Or email us at bay@yergerstudios.com.
-
Yes, you can! Fill out the form on our Contact Page with your name and phone number and a team member will reach out to assist you with your order.
-
All items are available for a pre-scheduled pickup at our Leesport, PA studio. Some specialty and/or oversized items are available for pickup only, these items are noted on the product detail pages.
Pickup dates and times are flexible Monday - Sunday and by appointment only. Once your order is placed, you will receive an Order Confirmation email with your order summary and details. Shortly after you receive your Order Confirmation, a member from our team will reach out via email to schedule your pickup date and time. Please allow 24-48 hours during typical business days with extra time for weekends and/or national holidays.
-
Yerger Studios takes on select custom orders throughout the year. Have a project in mind? Fill out the form on our Custom Order Page with your project details and we can determine if you project is the right fit.
-
We do not at this time.